Vip Account Executive

Description:

Job no: 504821
Work type: Permanent Full-Time
Location: Sydney - George Street, Brisbane, Melbourne

From Grand Finals and major Racing Carnivals to State of Origins and local favourites, every day with us is a chance to be part of the action. As part of our VIP team, you’re the face and personality of our brand, working with the team to create amazing customer experiences and forge partnerships.

With 4,500+ venue partners across Australia, there’s always plenty of opportunities to get stuck into. So, if you’re passionate about stepping up to the ever-changing needs of our customers, our industry and your career — we’ll back you all the way.

What you’ll do

Your role will be responsible for experience management and performance of a portfolio of our most valuable customers primarily focused around phone-based and digital engagement. This includes optimising the acquisition and onboarding experiences for these customers, as well as ongoing retention and support. This role requires availability seven days a week, on a 7am-11pm rotating roster.

What you’ll bring

• Experience in similar roles with an emphasis on business development, sales, relationship management and/or stakeholder engagement.
• Experience within a racing, gambling or related industry.
• Flexible, enthusiastic, and self-motivated work ethic.
• Experience and/or aptitude to lead a team.
• Computer-literacy in Microsoft Office suite of programs: i.e. Word, Excel, PowerPoint.
• Exposure to Sales Force, or a similar CRM tool.
• Demonstrable analysis and problem-solving skills in a related role.

Desirable:

• Knowledge of TAB products & Distribution channels.
• Computer-literacy in digital tools such as: Tableau, Salesforce.
• Project management experience.
• Vocational or academic education in sales, marketing or a related business field.

About Tabcorp

We’re Australia’s largest gambling entertainment company. Together, we build on our 100+ year heritage by delivering Excitement with Integrity, every day. Each one of us is here to put our customers at the heart of everything we do by creating moments that engage, surprise and thrill.

Our 4,500+ strong team is as diverse as Australia itself. Our people drive homegrown world-class brands; Tatts, TAB, NSW Lotteries, Golden Casket, SA Lotteries, Keno, Sky Racing, Sky Sports Radio and MAX. As an ASX listed company we’re proud to shape our industry for the better. Because together, anything’s possible.

Tabcorp is committed to creating an inclusive workplace where all our people feel valued for their unique qualities and have a sense of belonging. If you need assistance or adjustments to fully participate in the application process, please contact tabcorprecruitment@tabcorp.com.au

COVID-19

Tabcorp is closely monitoring Department of Health guidelines to ensure we continue to provide a safe working environment.

Location: Melbourne, Sydney or Brisbane