Description:
As a Test Administrator You’ll Be Responsible For
- providing an exceptional customer service and a secure exam delivery environment.
- complying with all testing procedures and strictly adhere to company policies
- Checking and verifying candidate’s identification against test registration; and helping them to set up for test
- explaining the exam procedures and proctoring / invigilating candidates while testing
- Troubleshooting with internal departments to fix any technical issues
- Escalating any policy breaches immediate to relevant business personnel
- Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination Schedule
- Other ad hoc duties as directed
To be successful in the position you’ll have;
- A High school diploma or equivalent is required
- Minimum of 1 year customer service experience is preferred
- Experience proctoring or invigilating exams is highly desirable
- Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook)
- Must be able to sit for long periods of time and be able to bend and lift to 20 lbs with independently
- Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance