Telehealth Coordinator

Description:

At Royal Far West, we believe that every child has the right to access the services they need to thrive, no matter where they live. From our base opposite Manly beach in Sydney, we provide multidisciplinary health and disability services for children from rural and remote Australia with developmental, behavioural, learning and mental health difficulties.

We are passionate about working with country children, their families, schools and local health providers to offer high quality support and improve health outcomes. In joining our dynamic team, you will help us to grow and innovate to ensure more country kids can access the care they need.

• Scheduling and coordinating appointments to meet client needs.
• Developing and managing relationships with external stakeholders, specifically with school educational staff and parents/carers.
• Supporting clinical staff with technology issues as they arise (in-house training provided).
• Onboarding new clients, testing technology and checking equipment prior to consultations.
• Coordinating new referrals and ensuring accurate data entry into main operating systems.
• Tracking documentation and data for reporting purposes.