Technology Support Officer

 

Description:

Hudson is currently seeking a highly motivated and skilled individual to join an IT team in a large organisation as a Technology Support Officer. If you are passionate about technology, possess excellent communication skills, and thrive in a collaborative environment, we invite you to apply.

RESPONSIBILITIES
 

  • Provide timely and efficient general IT support to staff, addressing inquiries and issues with a customer-centric approach.
  • Undertake systems administration tasks, including user account maintenance and configuration changes in systems such as Active Directory.
  • Technology support - providing technical desktop support, troubleshooting issues, running test processes.
  • User access and account administration - managing user accounts, access, and profiles in our various business systems.

QUALIFICATIONS & SKILLS

To thrive in this role, you should possess the following:

Very Good Communication Skills

  • Strong written and verbal communication skills with the ability to convey technical information clearly and concisely.

Understanding of Change Management Principles:

  • Familiarity with change management principles to facilitate smooth transitions in technology adoption.

Innovation Mindset:

  • A creative problem-solver with a forward-thinking approach to technology integration.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.

Experience:

  • Proven experience in providing technical support.
  • Familiarity with systems administration tasks, particularly in Active Directory.

Other Requirements:

  • Adaptability to a dynamic technological landscape.
  • Strong interpersonal skills and the ability to collaborate effectively with diverse teams.

 

Organization Hudson
Industry Management Jobs
Occupational Category Technology Support Officer
Job Location Brisbane,Australia
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2024-01-16 2:51 pm
Expires on 2024-12-23