Technical Account Manager

Description:

About the Department of Education

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population.

For more information about the Department of Education, please visit NSW Department of Education

The role will be within the Digital Integration team is part of the Department’s Information Technology Directorate and is responsible for connecting data and events from different systems managed by different business units.

About the role

The Technical Account Manager is responsible for providing technical assistance to customers to understand the department’s digital integration services. They will work closely with customers to ensure optimal use of the service to enhance the experience and improve satisfaction. The role will also work collaboratively with technical teams to refine the requirements and to ensure customer needs are met.