Description:

About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
 

 

Job Purpose

 

• To perform all in-store configuration of new stores. This involves creating and running automated scripts to install the correct configuration data on a national basis.
• The role also involves the implementation of all store level upgrades utilising the Tivoli Suite of products and a general understanding of scripting tools.
• Provide support during the implementation process to the end user (customer)

 

Responsibilities

 

Execute

• Utilize and maintain technical scripts to automatically configure and install computer equipment within in all store level Environments.

• Provide support to Regional IT Coordinator’s and Store staff throughout the whole installation/configuration process of new premises.

• Validate new store procedures when necessary and, wherever possible, create technical scripts for automation.

• Provide technical support to Vendor staging centres.

• Implement all software upgrades into both the Supermarket and Specialty PoS environments in line with the customer’s Stores Software Release Process.
• Provide support to the implementation process.
• Utilise Tivoli suite of products for implementation and support of upgrades and distribution of software and documentation.
• Facilitate and provide assistance in finalising Stores Supermarket and Specialty PoS SOEs.
• Take control and lead specific implementation projects that affect new store processes as required.
• Provide user input into the central Store Information Database to assist in future development opportunities.
• Assist Development teams by managing the Validation environments.
• Participate in PIRs in line with Release Processes.

 

Decide on

• New Stores Processes

• New Store Scheduling
   

Provide Input into

 

• All processes throughout systems configuration & implementation

Skills

 

• Strong understanding of the Retalix systems ISS400 and NT upgrade mechanisms
• Scripting skills (Kix and others)
• Tivoli suite of products (Remote Control, Software Distribution, Inventory and Alerting)
• Good analytical and problem solving skills
• Knowledge of PCMS SRS and customer’s support processes
• Ability to recommend process improvement in relation to configuration and implementation

• Ability to streamline processes to ensure easy handover and cross training
• Knowledge of retail software packages and processes

 

Competencies

 

• Must be open to change
• Must be able to grasp new concepts quickly and efficiently
• Highly developed communications skills
• Systematic approach to planning and testing
• An interest in applying technology to improve business processes
• Ability to work under pressure to achieve milestones/KPIs
• Ability to work in a team
• “Can do attitude” and willing to work until the job is completed
• Passion and drive

Offers of employment are conditional upon passage of screening criteria applicable to the job.

 

EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.