Student Results Officer

Description:

Swinburne is embarking on an exciting journey, working towards our new vision of bringing people and technology together to build a better world. As the Student Results Officer, you will have the opportunity to partake in a role that contributes to the provision of high-level stakeholder engagement and support.

Reporting to the Manager, Assessment and Progression, you will support result and engagement processing, maintaining data quality and provide accurate advice regarding policy and procedures around student results and engagement including special consideration, consequential withdrawal and student progress.

This position is based within a teaching centre providing a key interface with teaching staff, professional staff, and students. It is expected that you will have the ability to build strong working relationships with teaching staff and other professional staff to support student assessment and engagement activities and work flexibly across the Assessment and Progression team to support operational needs.

• Demonstrated ability to provide quality service to all stakeholders and the ability to be flexible and responsive to stakeholder needs.
• High level organisational and time management skills
• Excellent attention to detail ensuring a high level of accuracy in organisational matters and written materials
• Demonstrated ability to interpret, apply and undertake tasks within the context of complex policies, procedures, regulation and guidelines
• Completion of a degree without subsequent relevant work experience or completion of an associate diploma and subsequent relevant work experience; or an equivalent combination of relevant experience and /or educational training