Student Engagement Coordinator

Description:

The Student Engagement Coordinator is a Gen Z and student engagement champion, developing a multi-faceted social programme that meets the needs of international students studying at UWA College. You will also support colleagues within the student services team to provide advice, guidance, and administration support in an efficient and effective manner on all matters relating to individual student needs.

As one of the first point of contacts for students, your exemplary customer service skills will be key to building successful relationships within The University of Western Australia, internally across the INTO organisation and with external stakeholders. The Student Engagement Coordinator will implement a program of continual engagement with students encouraging them to develop a friendship and study balance.

The Student Engagement Coordinator reports to the Head of Student Services UWA College and will support the Head of Student Services in the delivery of the operational objectives of the Student Services team and will manage and supervise the Welcome Desk Officer and Student Ambassadors.

You will ideally have experience with;

• Undergraduate degree or equivalent, or relevant industry experience
• A sound understanding of the comprehensive role of international education providers
• An interest in other nationalities and cultures
• Proficiency in Microsoft Office applications and internet and database applications
• Proficiency is social media platforms and wider communication systems in working with Gen Z’s
• Ability to build and manage relationships with peers, senior managers, university stakeholders, parents and students from a range of ethnic and cultural backgrounds
• Ability to put in place procedures that are effective and efficient and produce timely management information
• A sound understanding of mental health needs of young adults