Description:
Supporting client retention and growth nationally, this role is a strategic advisor role to support National colleagues to strengthen client experience, retention, cross-sale and new business.
We are looking for an experienced insurance professional who will be responsible for driving delivery of all of Aon solutions to our clients nationally, resulting in stronger retention, with a focus primarily on high service clients and industry groups.
What The Day Will Look Like
- Strengthening Aon proposition across High Service Clients and Industry Groups
- Accountability for our Strategic account review program for high service clients
- Accountability for jeopardy management for high service clients
- Creation of better documentation; this role will be responsible to create, maintain and strengthen client renewal documentation for high service clients
- Accountable for defensive and new business tender responses
- Driving improvements across the business to set higher standards and deliver more consistent client experience from acquisition through to renewals
- Coaching National colleagues
- Identify opportunities for industry solutions, facilities and cross-sale opportunities across Aon National
- Strengthening technical and client engagement capabilities across National to ensure clear articulation of our value propositions and that the best advice and service is being delivered to National clients
Skills And Experience That Will Lead To Success
This position will suit someone who highly motivated and has an attention to detail, capable of working in a national matrix. Suitable people will also have:
- Strong focus on execution
- A “get things done” attitude
- Incredibly strong Growth Mindset and above the line attitude to solving problems
- Tangible work experiences or skill set
- Insurance broking / servicing or placement experience
- Financial acumen
- Technical insurance skillset
- Leadership experience
- Tier 1 qualification, insurance qualifications such as Diploma / QBIP preferred