Description:
As a Strata Manager, you will be responsible for managing a portfolio of predominately commercial schemes, ensuring compliance with relevant legislation, and providing exceptional customer service to our clients. You will be the primary point of contact for property owners and residents, handling all aspects of strata management with professionalism and efficiency.
Key Responsibilities
- Organise and attend general meetings and other meetings of the strata company.
- Prepare and manage budgets of the strata company.
- Coordinate and oversee maintenance and repair of common property.
- Ensuring the strata scheme complies with relevant legislation.
- Facilitating insurance coverage with the assistance of brokers for majority of the strata schemes.
- Assisting the strata company with compliance with the rules and by-laws of the strata scheme.
- Lead and manage the strata management team.
- Develop and execute strategic plans to drive business growth and client satisfaction.
- Oversee daily operations, ensuring compliance with laws and regulations.
- Build strong client relationships and handle escalated issues.
- Implement process improvements and integrate new technologies.
Qualifications Required
- Proven experience as a Strata Manager or in a similar property management role.
- Strong knowledge of strata legislation and regulations in Western Australia.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and priorities effectively.
- Proficiency in strata management software and Microsoft Office Suite.
- High level of attention to detail and problem-solving skills.
- Relevant qualifications in property management or a related field are preferred.