Solutions Architect

Description:

• Leading Australian retail organisation
• Focus on omnichannel commerce, CRM, CDM, and loyalty architecture
• Permanent Melbourne-based position with hybrid work from home conditions

Are you a Sydneysider looking for a change of scenery?

This is a career-defining opportunity to work for one of Australia's tech-led retail organisations where you must be based in Melbourne for this exceptional position, and believe me - you would want to!

We are seeking a motivated Solutions Architect from a Retail industry background to design and deliver critical solutions across omnichannel commerce, CRM, CDM, and loyalty. This Digital Solutions Architect will build and optimise complex architecture alongside a team of 6 reporting to an incredibly skilled Chief Architect.

You will come from a background working across a variety of different Retail business systems, eCommerce platforms, and software applications so that you’re comfortable acting as the bridge between technical teams, product teams, and business stakeholders.

Experience with customer loyalty programs or Retail management systems (Salesforce, Sitecore etc.) would be highly desirable. This role is perfect for a Solutions Architect looking for a high level of autonomy and challenging retail projects suited to the modern tech environment.Day-to-day responsibilities:

• Provide technical guidance for strategy & planning across the digital domain.
• Own documentation, maintenance and development of solutions, particularly focusing on API and cloud.
• Support your team of 6 Solution Architects and work directly with the Head of Planning and Infrastructure
• Govern and ensure the implementation of the solutions through the delivery lifecycle
• Prioritise customer experience, omnichannel commerce and modern technology in all decision making
• Participate in the vision of the organisation and lay the foundations for what is ultimately a tech-driven retail business.
• Liaise and integrate with technology teams to ensure alignment between technical & functional specifications and business objectives.
• Experience with eCommerce, CMS, CDP, Mobile Apps, and CRM platforms
• Demonstrated ability in Solution Architecture in enterprise organisations and implementation of frameworks such as TOGAF
• Strong skills in cloud platforming and knowledge of how applications work together in a modern tech stack (AWS, .NET Core etc.)
• Delivery of digital transformation initiatives (ideally in Retail or Consumer Services)
• Impressive stakeholder management skills and ability to interpret the current state of the digital team within the organisation
• Excellent communication
• For those looking to step into a Solutions Architect role - from either a technical BA or Lead Engineer background - please enquire, we would love to hear from you as well.