Software Engineer

Description:

We are looking for a Senior Software Engineer to help us build, improve and scale our internal runtime platform based on cutting edge technologies such as Docker, Kubernetes and Hashicorp’s Consul and Vault. Additionally, you’ll be helping us build myriad monitoring, management and alerting systems, dashboards, tracking systems and myriad other tools. Our goals include improving Zendesk reliability, automating the operations side of software, and providing a self-service runtime platform for Zendesk product engineering to leverage.

What You Get To Do Every Day

• Work with an extremely talented and senior team of experienced engineers from diverse backgrounds and varied experiences.
• Design, code and deliver systems that integrate with Zendesk microservices to provide monitoring and management of the infrastructure services.
• Build and maintain tooling that integrates with open source version control, continuous integration, deployment management and container management systems.
• Interact with our top notch Compliance and Security teams to ensure the systems we build are reliable, SOC2 compliant and highly secure.
• Participate in a tightly knit, cohesive and organising Scrum team. 

What You Bring To The Role

• Degree in Computer Science or equivalent experience.
• Minimum 3 years of experience developing software with Ruby on Rails, Scala and/or GoLang.
• Experience working in a fast paced environment with continuous integration and testing
• Strong ownership of your work, with demonstrated ability to drive projects from inception through to completion.
• Care for best practices, high quality code, and proper test coverage. We ship code frequently and fast, but stability and reliability must never be compromised!

About Zendesk - Champions Of Customer Service

Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world. Learn more at www.zendesk.com.

We believe in service. Learn more about how we provide support to our local communities with volunteering, grants and product donations.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law