Software Engineer

Description:

Zendesk’s people have one goal in mind - to make customer experience better. Our products help more than 170,000 global brands (like Discord, Calm, and Skyscanner) make their billions of customers happy, every day. Our engineering team in Australia works at a scale that most companies only dream about, and where the challenges start to get seriously interesting. In fact, our global engineering team is one of the most widely dispersed in the world, with people across nearly every continent. This means you will get a chance to do cool things with a diverse bunch of people while working in an office that is home to some of Zendesk’s most loved products.

Who we're looking for

The Security Automation team is looking for a software engineer to join us crafting the future of our internal compliance tools. Our purpose is to make the lives of the other Security teams easier. We support them by automating their processes.

You will be an excellent match if you believe in continual improvement like we do and want to enhance our internal tooling portfolio to increase adjacent teams' productivity!

What you’ll be doing

• Work closely with the Security Compliance teams to build tools that augment their workflows.
• Broadly understand other teams' processes to work out how we can make their lives easier.
• Continuously improve your own and your teammates’ technical ability via mentoring, PR reviews and feedback.
• Successfully move code changes through QA and deployment stages to production.
• Actively seek to improve our infrastructure, code, and processes.
• Write beautifully clean, efficient and maintainable code and are committed to maintaining and improving our high availability and performance standards.

What you bring to the role

If your experience looks a little different to what we've identified and you think you'd still be a great fit, we'd love for you to apply.

• Previous experience working with object oriented web frameworks.
• Problem-solving is central to everything you enjoy about your profession. Investigating sophisticated problems and determining the most appropriate fix is something you excel at.
• Good communication skills, both written and verbal - you’ll collaborate closely with our other security and engineering teams around the globe.
• You love learning and applying your knowledge: supporting the team to grow its collective expertise.
• A good appreciation of application development and testing, refactoring and agile practices.
• An interest in security or compliance, or a desire to learn about this space.
• Experience integrating your application with other applications' APIs.