Software Engineer

Description:

Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Five9 provides businesses with cloud contact center software that is reliable, secure, compliant and scalable, which is designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results. At Five9, we are focused on delivering the industry’s most modern cloud portfolio for contact center automation. Five9’s acquisition of Inference is the latest, exciting step in the execution of this strategy. Inference’s platform brings the power of advanced IVA-driven automation to companies of every size, technology which was previously only available to the world’s largest organizations.

We are tasked with developing the next gen application form the ground up and we get our choice of UI and Backend tools to accomplish the task. If you love having big goals, real world challenges, and making customers incredibly happy whilst fostering your obsessive need for perfect code and user experience, this is the job for you.

Key Responsibilities

• Be part of an agile team to develop a scalable, highly available cloud contact center software using Java and single-page JavaScript.
• Collaborate with Product Managers, Architects, Engineering leaders and Test Engineers.
• Deliver scalable software in both private cloud and public cloud settings (AWS and Google Cloud Platform).
• Deliver using containers (Docker, Kubernetes) using CI/CD in a DevOps model.
• Bring a positive attitude to the team, helping mentor more junior engineers, drive our standards, show ownership and an obsession for our customers.



 

Required Skills (mandatory)

• 2+ years of professional experience developing Java applications – including delivering RESTful or GraphQL apis.
• 2+ years of professional or open-source experience writing JavaScript MVC
• Knowledge of Java Spring Framework
• Proven experience in building microservices and dynamic interactive web applications
• Experience utilizing tools such as Git, Gradle, Maven and Junit
• Familiarity with standard Javascript async patterns (events, closures, callbacks, promises, error handling, etc.)
• Full stack experience designing and building scalable applications – end-to-end
• Knowledge of performance bottlenecks in web applications development
• Strong CS fundamentals and an object-oriented language
• Agile coding experience, working in small teams making a big impact fast
• Positive, self-motivated and enthusiastic with a strong sense of ownership