Description:
As a Social Media Manager, you will be an expert in social media and responsible for planning and delivering best in class social for one major client. You want to create award-winning work and know that doing this means being all over social trends, being tapped into culture, and knowing all the secrets when it comes to platform functionality.
YOUR RESPONSIBILITIES:
- Content planning: developing content plans based on campaign and always-on strategies, that are on the cultural pulse and in line with platform trends.
- Content management: implementing social-first campaigns and always-on activity across various channels, then monitoring them with a view towards constantly improving business results via effective brand-building. This will include seeing projects through briefing, creative development, production, dispatch, and reporting. You will be liaising with clients, other agencies/partners and internal teams to complete this.
- Community management: moderating, driving engagement and positive sentiment across online communities, as well as crisis management. This will include delivering insights-based reporting back on these efforts.
- Content strategy: supporting the Social & Content Lead in strategy development – this acts as a springboard for creative solutions that deliver commercial outcomes. This will include completing platform and category audits, as well as research into different audience segments to help us develop insightful, substance-led work.
Qualifications
SKILLS
- A strong understanding of social performance metrics and creative best practice
- Ability to multitask – effectively managing and prioritizing multiple projects by making smart, fast decisions
- Top-notch communication and presentation skills, both verbal and written
- Strong attention to detail and commitment to flawless execution
- Demonstrated critical thinking and problem-solving abilities
- Hungry to learn and upskill to keep up with evolving trends
- Ability to build strong relationships with clients, media agencies/partners and internal teams
- Proactive in every facet of the role – thrives on taking the initiative to drive better results, new thinking and innovation for our clients.
- Works well both within a team and independently