Social Media Communications Officer

Description:

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.

We insure over 329,000 NSW businesses and 202 NSW Government agencies. We protect around 90 per cent of public and private sector workers in NSW – that's approximately 3.2 million people. icare is a trusted risk advisor to the NSW Government, protecting over $266.6 billion of the state's most iconic assets, including the Sydney Opera House and the Sydney Harbour Bridge.

As Social Media Communications Officer you will report to Manager, Marketing and Social Communications and work collaboratively with your team members and internal and external stakeholders to deliver icare’s social media strategy. You will review social analytics and apply insights to deliver engaging content that drives audience growth and engagement across social media channels. Your key responsibilities will see you:

It’s an exciting time at icare where no two days are the same; as a Social Media Communications Officer you will:

• Develop social media content, aligning to corporate messaging, branding and engagement activities, to enhance icare’s reputation and achieve business objectives
• Provide advice and support to internal and external stakeholders on a range of social communication strategies, to work towards achieving best practice
• Develop communications and marketing assets and materials as required, aligning to corporate messaging, branding and engagement activities, to enhance icare’s reputation and achieve business objectives.
• Work collaboratively with other communications specialists across icare to ensure communications are aligned and to identify opportunities for innovative and engaging content
• Provide reports and analysis of icare’s social media audiences using best practice tools
• Provide a range of support to the broader Corporate Affairs team to support in achieving team deliverables
• Proven experience in implementing social media strategies within a complex organisation
• Exemplary writing and content development skills
• Tertiary qualifications in Communications or relevant in marketing and/or public relations, branding and stakeholder engagement
• Experience in video editing/production is highly regarded

  We know our strength comes from the diversity of our people and so we want people with different experiences and backgrounds to apply. We recognise the importance of balance and flexibility and understand that it’s not a one size fits all approach.

  icare provides career opportunities and great employee benefits, including:

• Flexible working arrangements to help you balance work and life
• A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
• Comprehensive learning and development support
• Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
• Access to our Employee Assistance Program
• icare day – access to an extra day’s leave
• 17.5% annual leave loading