Description:
Small Business is an energetic and highly engaged division within NAB, providing full-service support to our valuable small business customers. We encourage their business growth and support their personal journeys because our customers depend upon the resilience and courage of experienced bankers like you to guide them through challenges and develop long-term, trusted partnerships.
In this Small Business Banker role, you will.
- You will play an important role in retaining and growing a portfolio of existing small business customers in conjunction with acquiring new business through external relationships.
- Grow revenue and drive customer advocacy, to increase the portion of customers who consider NAB to be their Bank of Choice.
- Manage small business lending requests.
- Having personal and meaningful conversations with our small business customers and referral partners to provide an integrated customer experience.
- Creating strong and lasting partnerships with our branch colleagues, the wider NAB group and externally with referral networks and brokers.
- Working together as a team performing credit analysis and approving requests for temporary excesses/increased limits up to your Delegated Commitment Authority (DCA)
- Assessing economic value and risk potential of new business to NAB
- Providing expertise and insights about business options whilst tempered with a balance for risk for growth and innovation.
To be successful in this role, you will ideally bring the following.
- Business and/or Retail/Lending banking and financial experience.
- Excellent understanding of the SME Market and local area knowledge
- Strong customer and relationship management
- Problem solving, time management, critical thinking and negotiation skills.