Shannons Team Leader

 

Description:

Welcome to a place where you can chase real progress and drive real change. And that includes your own career. Being a part of Shannons means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own ideas to the table and challenge conventions – with the aim of making life a little brighter, simpler and better for our customers and each other.

The purpose of the role is to contribute to the organisations financial growth by leading and working with a specific group of Motor Enthusiast Underwriters at a day to day operational level to ensure that service standards and revenue opportunities are met or exceeded. This role also involves driving a high-performance culture within the team to maximise customer outcomes, productivity, sales and revenue opportunities at branch, team and individual level.

Key Responsibilities Include
 

  • Conduct and facilitate both formal and informal learning and development activities through coaching, training and mentoring
  • Lead, develop and motivate a team of up to 12 Motoring Enthusiast Underwriters
  • Provide support, mentoring and direction for coaching, technical, operational and personal skills development
  • Provide expert technical knowledge and assistance to the team
  • Conduct regular audits of team members (eg. Quality Listening; Protect reports) and implement follow-up action through regular one/one coaching.
     

Skills & Experience
 

  • Demonstrated ability to positively influence, engage and lead others
  • RG146 accredited
  • Certificate IV in Financial Services (General Insurance)
  • Leadership experience or effective workplace relationships/performance management experience
  • Motoring Enthusiast.

Organization Suncorp Group
Industry Management Jobs
Occupational Category Shannons Team Leader
Job Location West Australia,Australia
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2024-01-08 11:14 am
Expires on 2024-12-10