Description:
Ericsson is looking for Service Delivery Manager.
In this role, you would:
- Work closely with and secure customer contract fulfilment
- Collaborate and manage relationships
- Distribute information to internal partners and call out delivery Issues
- Stay up to date with financial data
- Identify new business opportunities
As our ideal candidate, you will have:
- Education: Technical and Business Bachelor
- Min5 years of experience
- Demonstrated ability: Cloud, OSS, BSS
- Market insight and financial analysis skills
- Negotiation and argumentation skills
- You possess knowledge of PROPS-C process and hardware services
- Change and improvement leadership skills
- You have strong business understanding and Ericsson business knowledge
- Financial foresight and skills
- You will promote sharing of knowledge and mentoring
- you will have knowledge of Trade compliance
- Responsible for delivering results & meeting customer expectations
- You have capability of coping with pressures & setbacks and promote networking
- You will drive Ambitious & Commercial Thinking
- Leading & Supervising
- Deciding & initiating action