Description:
The Macquarie UAM Transformation program brings exciting opportunities for engineers to innovate, design, build and maintain solutions. As part of Site Reliability Engineering, you are responsible for the reliability, performance and efficiency of systems and services that drives user access management controls and operations.
With our continued dedication to provide a frictionless and highly available service to Macquarie, we are looking for a Site Reliability Engineer.
Your key responsibilities will be:
- relentlessly identify opportunities to automate and remove toil across areas within the User Access Management domain such as User Access Reviews, Access Provisioning, Role Based Access Controls, etc.
- use existing monitoring tools to ensure timely identification and response to issues, with focus on programmatic resolution of common problems
- design features to improve the availability, scalability, performance, and efficiency of SailPoint IdentityIQ
- work with other teams to maintain or enhance the incident and change management processes
- clearly document operational process that will support our service desk team
- participate in the weekend on call roster to ensure support for critical issues during off hours, and minimise the toil of on-call duties.
To be successful in the role, you have the following skills and experience
- exceptional critical thinking skills, with extensive experience in supporting mission critical systems
- practical experience in cloud infrastructure such as Amazon Web Services
- skilled in coding languages such as Java, C#, Python, or Powershell
- development and administration experience of SailPoint IdentityIQ, or other similar tools
- experience with monitoring tools such as AppDynamics, or SIEM tools such as Splunk
- comfortable with Agile methodology
- loves working in a team but is also self-driven who can effectively manage tasks in a remote setting
- analytics experience using Alteryx or PowerBI is desired but not required.