Senior Renewals Manager

 

Description:

DocuSign is looking for Senior Renewals Manager.

Responsibilities

  • Own and execute win/win negotiation strategies for renewals that maximise contract value while protecting and enhancing customer trust
  • Maximise account growth by playing an active role on the account team and helping to identify incremental opportunities upon contract renewal, including the appropriate resources
  • Accurately maintain/update a rolling forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies, to include Executive Engagement
  • Collaborate with internal resources such as Account Executives, Customer Success, Pricing, Legal, Revenue Operations and Product Management to develop strategies for upcoming renewals
  • Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
  • Follow and adhere to best practices for all internal processes including, Opportunity Management, Data Quality & Accuracy, CRM Hygiene, Quotes and Forecasting
  • Achieves financial and strategic revenue,bookings and billings targets
  • Strategically evaluate your portfolio to prioritise time to render the most favourable outcomes
  • Depending upon the territory, travel as necessary to build customer relationships and progress renewals forward
  • Experienced at leveraging customer data and behaviour to assess the health of each renewal

Basic Qualifications

  • 8+ years software/technology sales experience, ideally within a SaaS vendor
  • Experience working with high value or enterprise clients

Prefered Qualifications

  • Strong negotiation skills with experience driving contracts to completion
  • Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level
  • Strong presentation skills, including the facilitation of quarterly business review meetings to demonstrate ROI
  • Strong process management, financial acumen, and contractual engineering skills
  • Ability to react and adapt to potential rapid shifts in priorities
  • Strong level of urgency, organisation, and prioritisation skills
  • Experience working with mid sized to large customers and navigating contracting and procurement cycles
  • Ability to project manage the renewal cycle, pulling in necessary resources

Organization DocuSign
Industry Sales Jobs
Occupational Category Senior Renewals Manager
Job Location Sydney,Australia
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Experienced Professional
Experience 8 Years
Posted at 2022-07-07 4:34 pm
Expires on 2024-12-23