Senior Officer, Admissions

Description:

Founded in 1974, Deakin is a public university in Victoria with 61,000 students across five campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, and the online Cloud Campus. We are a progressive and open-minded university, with the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world’s universities.

The Senior Officer, Admissions will support the University’s admission and RPL processes including the assessment of course applications and Recognition of Prior Learning (RPL).

The successful candidate will support customer enquiries, provide accurate, timely and appropriate information, production of correspondence, data entry and other related administrative tasks. Proactively support Admissions with relevant internal and external stakeholders and contribute to the overall admissions processes of Deakin University.

• Investigate and probe for the facts and identify relevant course entry options and select the most appropriate from the range of requirements or alternatives
• Assess course and RPL applications against relevant entry requirements as determined with key stakeholders and complying with university policies and procedures
• Provide accurate advice to prospective students on the course and RPL applications process and practice.
• Build new and productive relationships with a diverse range of stakeholders
• Develop and implement practical, accessible course and RPL support solutions based on stakeholder requirements
• Strive for excellence and consult regularly with stakeholders to clarify criteria for success
• Communicate with confidence using examples and the most appropriate influencing technique for a given situation to increase understanding and support
• A Degree with subsequent relevant experience; or
• Extensive experience and specialist knowledge in admissions and RPL or
• An equivalent combination of relevant experience and/or education/training
• Knowledge of course, admissions and RPL practice and process in an education environment