Description:
Your key responsibilities will include:
- Investigate and probe for the facts and identify relevant solutions and selects the most appropriate from the range of alternatives to support academic progress and integrity outcomes
- Seek feedback from clients regarding their satisfaction and perspective with the academic progress and integrity services received, respond to feedback with openness and transparency and seek to identify ways to better service the customer
- Provide ethical advice to stakeholders in relation to academic progress and integrity process and practice that address underlying issues, promoting value-adding insights and recommendations
- Build new and productive relationships with a diverse range of stakeholders or key and influential individuals across the University
- Develop and implement practical, accessible solutions to progress and integrity matters based on stakeholder needs
- Strive for excellence and consult regularly with stakeholders to clarify who requires the information, the purpose for which it is required, criteria for success and where and when advice and recommendation is required
- Communicate with confidence using examples and the most appropriate influencing technique for a given situation to increase understanding and support
To be successful, you’ll have:
- A Degree with subsequent relevant experience; or
- Extensive experience and specialist knowledge or broad knowledge in technical or administrative fields
- An equivalent combination of relevant experience and/or education/training
- Administrative experience in a large organisation which is governed through an extensive policy framework
- Knowledge of academic progress and academic integrity policy, process, and practice
- Experience applying a common set of rules in a multitude of circumstances