Senior Customer Solutions Engineer

Description:

Join our team as a Senior Customer Solutions Engineer in this full-time opportunity. If you have hands-on experience with data network implementations, Voice, cloud solutions, and a passion for continuous learning, we’d love to hear from you!

This role can be based in our Dandenong South, Melbourne or Brisbane office.

At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday.

 

Let’s Talk About You

To be successful in this role you will possess:
 

• Strong knowledge of business and enterprise telco, including NBN access, CPE, Fibre, VoIP, and Data Centre cross-connects
• Experience implementing SD-WAN, MPLS, and Layer 2 networks
• Hands-on experience and certifications in Cisco/Fortinet (e.g., CCNA, NSE4/5)
• Experience with Hosted Phone Systems, Cloud Connect, and Managed Routers
• Passion for continuous learning and adapting to new technologies
• Proven coaching and mentoring experience with technical teams
• Strong problem-solving, leadership, and teamwork skills
• Ability to learn quickly and adapt to changing situations