Senior Content Designer

 

Description:

As a Senior Content Designer, you will lead a team of content designers within the Brand and content team. You will shape the future content design vision and practices and will play a pivotal role in the transformation journey towards an enhanced member experience.

About The Role
 

  • Lead a team of content designers to create end-to-end content solutions
  • Collaborate with cross-functional teams of Designers, Marketers, Product Managers, and Developers to shape content design and UX writing practices.
  • Lead the creation of digital content, interface copy, and micro-copy that aligns with the experience vision, design principles, and brand identity.
  • Contribute to defining the future state vision and value proposition for content design.
  • Support optimization and experimentation programs, recommend content improvements, and facilitate testing to drive continual enhancements across the digital portfolio.
  • Utilize insights, trends, and data to initiate content tests and drive experience improvements.
  • Report on key content design metrics and measure against set targets and KPIs.
  • Develop and manage content design principles, standards, and team processes to enhance the consistency and quality of the member experience.
  • Contribute to and maintain the Content Design System, including UX writing principles, tone and voice frameworks, content patterns/components, and style guides.
  • Establish content lifecycle management to ensure accuracy, usability, accessibility, and optimization for users and search engines.
  • Create scalable processes, workflows, and content templates to support team efficiency and success.
  • Build and lead a high-performing team, including recruitment, onboarding, development, and coaching.
  • Ensure the team has the necessary tools and processes for exceptional content design.
  • Collaborate closely with business stakeholders and act as a Brand & Content ambassador.
  • Participate in regulatory risk and compliance activities and cooperate with the company to ensure adherence to regulations.
     

About You
 

  • Bachelor's degree or equivalent.
  • 7-10 years of digital content experience
  • Previous experience in a regulated industry such as Health, Banking, Financial Services, Insurance or Government.
  • Experience with UX writing, content audits, content mapping, content planning, conversational design, and information architecture.
  • Experience in project management and agile environments.
  • Strong writing, editing, and proofreading skills.
  • Experience with CMS systems, Such as AEM (or similar) and other Adobe products.
  • Strong SEO experience and experience with SEMrush or similar

Organization Randstad Australia
Industry Other Jobs Jobs
Occupational Category Senior Content Designer
Job Location Sydney,Australia
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Experienced Professional
Experience 7 Years
Posted at 2024-01-23 5:13 pm
Expires on 2024-12-12