Senior Consultant

 

Description:

In this role, you will provide technology-based services incorporating strategy, design, development, delivery, and maintenance of technological solutions to meet business needs.

Be part of a team that…
 

  • provides low latency high throughput authorisation services to NAB systems enabling our millions of customers and a plethora of internal teams to operate services safely and reliably at scale.
  • With scale comes exciting challenges in our day-to-day work.
  • We love solving problems with code (reliability-as-code, observability-as-code, x-as-code) and given the high usage and scale of our services, there will be plenty of areas to grow and explore.
     

In this role you will:
 

  • Define and drive Infrastructure as Code (IaC) patterns and automation approach for changes and environment maintenance.
  • Find problems, fix problems – end to end solution oversight and proactively prevent incidents in Production through use of Machine Learning and AI technologies.
  • In-depth knowledge of monitoring and alerting for Production stacks
  • Manage stakeholders and improve incident triage processes by liaising with Business, Service Owners, Service Delivery and Global Operations Centre.
  • Identify shared engineering problems/gaps that have not been solved and work with NAB Engineering Framework (NEF) to develop/contribute those patterns to the wider NAB community.
  • Support the compliance, governance and vulnerability management for the services, platform, and cloud infrastructure.
  • Guide Infrastructure capacity planning activities to ensure safe usage and scaling of services.
  • Work with Engineering Managers and Scrum Masters for inputs into agile planning.
  • Knowledge of algorithms and data structures.
     

Continuous improvement (Passion for customers)
 

  • Maintaining and improving existing code repos and peer review code changes while also being a code owner for any infra changes.
  • Continually seek out relevant industry and technical knowledge to improve on professional skills.
  • Identify cloud cost optimizations and compliance actions to help team become more productive/efficient overall.
     

What You’ll Bring…

Essential skills:
 

  • Proven Site Reliability Engineering experience involved in delivering on operational support of high concurrent, low latency workloads.
  • Experience in Information Technology coupled with tertiary qualifications such as BSc/BE in Computer Science or a related discipline.
  • Proficiency in languages such as Python and Ansible.
  • Experience in at least one major cloud provider such as AWS/Azure/GCP.
  • Familiarity with various operating systems (Linux, Mac OS, Windows).
  • Proficiency with containerisation technologies (Docker/Kubernetes).
  • Experience with Open Telemetry (OTel) using system monitoring tools (e.g. AppDynamics, Splunk) and open-source performance testing frameworks (e.g. JMeter, Karate)
  • Strong analytical and reasoning skills with an ability to visualise processes and outcomes.
  • Outstanding all-round communication skills and ability to work collaboratively.
  • Provide 24x7 escalation support to ensure the reliability, availability, and performance of critical production systems, promptly addressing and resolving incidents and outages to minimize downtime and ensure seamless operations.
  • Experience with ITSC systems such as Service Now.

Organization NAB
Industry Consultant Jobs
Occupational Category Senior Consultant
Job Location Melbourne,Australia
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2024-06-29 5:44 pm
Expires on 2024-12-28