Description:
The successful candidate will lead the communication efforts for high-profile issues management and business transformation programs; and play a pivotal role in driving change across the organisation, ensuring alignment, clarity and successful adoption of new processes, technology and other transformation-related activity.
The role requires an individual who is proactive, accustomed to managing reputational issues and able to build strong stakeholder relationships. Experience and knowledge of the telco sector is desirable.
While the role is focused on internal audiences, a willingness to work on external communications activities, as part of an integrated team is essential.
The successful candidate will be a confident and collaborative advisor to senior business partners.
With a sharp eye for detail and a calm, solutions-focused approach, you’ll thrive in a fast-paced environment, be encouraged to take initiative, continuously improve communication outcomes, and craft a vibrant employee experience at Optus.
Ready to reimagine your career at Optus?
- Develop and execute strategic communications plans for large-scale business change and transformation activities, ensuring they align with organisational objectives and project goals.
- Work closely with senior executives, leaders and their teams, to define and implement effective communication plans through engaging content across multiple internal channels including executive briefings, presentations, video, email, intranet, live events, and broadcast platforms.
- Act as a business partner and adviser to key stakeholders and work in partnership to identify organisational change impacts across different teams, implementing appropriate communication to ensure changes are adopted and engagement is enhanced.
- Provide strategic advice and coaching to senior leaders, identifying business challenges and recommending tailored communications approaches.
- Track and report on communication effectiveness, using data insights (e.g., engagement, reach, sentiment) to continuously improve and strive for best-in-class standards.
- Contribute to a positive, high-performing team culture, sharing knowledge, supporting colleagues, and mentoring junior team members.
It starts with you!
- At least 7-10 years of experience in communications, with experience in delivering successful issues management and transformation programs.
- Bachelor degree in Communications or related field.
- Ideally, knowledge or experience in the telco or technology industries, or other regulated industry
- Proven hands-on experience leading integrated communications campaigns, including advising and supporting senior leaders.
- Strong project management skills, with the ability to oversee multiple complex initiatives simultaneously and successfully drive them to completion.
- Excellent interpersonal and communication skills, with the ability to build relationships across all levels of the organisation and manage senior executives’ expectations.
- Exceptional written and verbal communication skills, and the ability to simplify complex information and create compelling content for a range of audiences.
- Strong issues management experience, including the ability to identify potential issues before they arise and address them effectively.
- Demonstrated resilience and the ability to navigate complex challenges in a fast-paced, high-pressure environment.
- Experience in working closely with external communication disciplines such as media relations, government relations, investor relations and regulatory affairs.