Senior Application Analyst

Description:

An excellent opportunity has become available to join our Application Services Team in the Information Technology department. The Application Services team focuses on integrating systems to support business processes and provide data between the many applications used by the University. Numerous application delivery approaches are taken, with examples of Software as a Service, Platform as a Service, in-house hosted third-party systems and in-house developments. The aim of the Application Services team is to provide seamless integration across these systems to optimise operational efficiency for University staff and provide an excellent student experience.

This role is responsible for working in partnership with Finance and IT wide stakeholders and colleagues to develop improvements to the FinanceOne application. The emphasis is on support of systems that service the University Finance function but can expand to support of systems servicing other functions.

The role involves analysis and definition of business requirements, supporting user testing and business process re-engineering. This role needs to maintain strong working relationships with other parts of the organisation to ensure effective and complete support of systems. This position is responsible for driving a high standard of customer service to ensure recognition of, and responsiveness to, the needs of internal and external clients.

About You
To be suitable for this role you will need to have experience in the below key accountabilities:

• Demonstrated experience in system accountant and IT support specialist, successfully managed conducting business engagement sessions, developing ETL processes, and creating XLOne reports for FinanceOne, including investigation and resolution.
• Excellent oral and written communication skills and the ability to effectively communicate with University staff on all levels.
• Ability to support major change in a complex multi- sectoral environment.
• Proven ability to build strong working relationships with key stakeholders and ability to influence key personnel on business practices and in embedding change.
• An understanding of IT governance and its processes, with a blend of business acumen and operational experience in a large-scale IT environment.