Description:
Your new company
Established nationally, our client has been in business for 20+ years and is a leading healthcare provider. A fantastic opportunity has arisen for someone who is passionate to work within the health services sector and to join their team as a Senior Accounts Receivable Officer.
Your new role
You will report into the Team leader and your duties will include
- Provide the highest level of customer service to the key stakeholders.
- Ensure at all times the highest level of customer service via optimal communication, presentation and professional expertise.
- Operate effectively as part of a multidisciplinary team and ensuring an environment that encourages teamwork, personal and professional development, customer service and excellence in performance.
- Ensure all contractual requirements and high-level service expectations are met.
- Comply with privacy and confidentiality principles to all work practices including the Partnered Health policies and procedures.
- Identify and report any potential problems or disruptions to Management which could relate to the interruption of business.
- Answer the telephone in a courteous and professional manner
- Train, mentor and guide Accounts Receivable Officers.
- Manage bi-annual review of client tiering and report with recommendations to Finance Operations Manager.
- Responsible for manual Health Monitoring exports that will be required.
- Responsible for maintaining allocated biller list.
- Ensure all Accounts Receivable team deadlines are met
What you'll need to succeed
- You will have keen attention to detail, and the ability to pick up irregularities should they occur.
- You will have previous management experience.
- You will possess 4-5 years of experience accounts receivable or credit control experience.
- Have excellent communication skills and time management.
- You’ll have all round office skills and will be capable of working independently in a small office in varied role. A