Schedule Coordinator

Description:

This is a full-time position for 6 months, working on a fixed roster, with hours Monday to Friday, 8am-4pm. The role will be responsible for coordinating the scheduling of our home care support services across the Brisbane region. Our Schedulers need to take a commercial view, looking at routine efficiencies, kilometres travelled, outsourcing levels, while balancing the needs of our customers cultural and lifestyle preferences.

This role is complex and fast paced giving you the opportunity to stretch your rostering skills and analytical thinking.

‘A week in the life’
 

• Assist in scheduling client visits to staff with the appropriate skills in the appropriate areas, minimising staff travel and non-direct tasks.
• Receive calls in relation to care recipient/external providers queries and ensure these are responded to in a timely manner.
• Respond to calls appropriately within an administrative capacity.
• Works with roster coordinator to ensure resources meet client demand.
• Liaise with staff with regards to schedule changes.
  
   

What do we need from you?
 

• Experience gained in a similar role including the navigation of multiple platforms.
• Solid experience in administration
• Problem solving skills.
• Confidence in decision making within a fast-paced environment.
• Strong organisational skills
• Intermediate computer literacy (MS Office)
• Excellent communication skills
• Team player