Salesforce Functional Lead

Description:

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Role Description

The Salesforce Functional Lead will support the design and implementation of standard SFDC solutions by developing a thorough understanding of the client’s requirements then applying industry best practices, deep experience and detailed knowledge of configuration options to design and implement the components required for an optimal solution that supports the business process that meets or exceeds functional requirements.

Key responsibilities include:
 

• Perform the detailed design of business processes and functional application design.
   
• Host client facing workshops.
   
• Configure, build, and test the application or technical architecture components.
   
• Work with developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals.
   
• Inform the solution architect and project manager of any issues that may affect any other areas of the project.
   
• Participate in transitions of the application or functional components to the testers.
   
• Fix any functional defects and performance problems discovered in testing.
   
• Document the application to facilitate maintenance.
   
• Skills Required



 
• One or more Sales or Service Cloud implementations.
   
• One or more Communities implementations.
   
• One or more current Salesforce certifications (Administrator/Advanced Administrator, App Builder, Sales/Service Cloud) is highly preferred.
   
• Experience Required



 
• Range of functional or technical experience with Salesforce
   
• Experience with agile / scrum and waterfall development methodologies