Sales & Events Executive

Description:

Summary

About Hyatt Regency

Hyatt Regency hotels and resorts are designed around the power of meaningful connections. The Hyatt Regency brand offers a one-stop experience that puts everything guests need, right at their fingertips, and provides space to work, engage and relax.

Hyatt Regency Brisbane opened 1 February 2021, in the iconic Queen Street Mall in Brisbane, and is home to 292 guestrooms, two food and beverage outlets; Lennons Restaurant & Bar, and an exciting new Rooftop venue opening late-November 2021, a stunning outdoor 20-metre infinity pool, and 100sqm of meeting room space in the Executive Studios.

About the Role

Reporting to the Director of Sales & Marketing and Associate Director of Sales, you will be responsible for providing a high level of professional expertise and customer focus to all acquisition, retention and development clients which in turn maximises hotel revenue and profitability.

Main Responsibilities

• Respond to all new client enquires, providing quotes and proposals
• Contract, plan and execute all events (including but not limited to social, corporate, weddings) and groups requirements
• Host site inspections for current and prospective clients
• Work with the Associate Director of Sales to source and drive new business into the hotel and convert all incoming leads
• Create and distribute weekly BEO’s, leading weekly BEO and Group Resume meeting
• Work closely with the Executive Sous Chef around menu planning and client dietary requirements
• Undertake weekly sales, prospective, and account management calls
• Maintain complete records of all sales agreements, contracts and quotes for the hotel
• Coordinate sales trips to key market cities where applicable
• Attend major travel and trade shows and corporate functions to promote the hotel where applicable
• Ensure all Hyatt standards relating to sales, profitability and marketing are followed
• To adhere to the annual sales and marketing plan and promotional calendar and ensure all planned activities are implemented
• Review and stay on top of all event trends, competitor analysis and Brisbane market intel
• To ensure high standards of personal presentation and grooming

Requirements

• Relevant experience a hotel environment
• Experience with Envision is highly regarded (or other Catering systems)
• Flexibility around working days and hours as required by the business
• High level of both written and verbal communication
• Ability to work to tight deadlines when required

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces. Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. T