Description:
We are currently looking for Casual Sales and Stock Associates to join our stunning West Elm store located in chapel street - South Yarra during the holiday season. The ideal candidates will be skilled in providing customers with a unique shopping experience by offering excellent customer service in front and back-of-house duties.
Job Tasks And Responsibilities
Essential duties and responsibilities are, but are not limited to:
- Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards.
- Achieve established sales and contest goals.
- Maintain knowledge of current sales and promotions.
- Warmly welcome our customers and provide an exceptional service experience
- Assist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, backorders, charge sends, courier deliveries, and furniture orders.
- Utilize effective selling techniques to build multiple sales and increase productivity.
- Demonstrate product knowledge, including features and benefits.
- Efficiently and accurately perform register transactions (e.g. sales, returns and exchanges, etc.)
- Assist in implementation and maintenance of visual merchandise presentation, signage, and lighting.
- Uphold store maintenance and cleanliness standards.
- Straighten, clean, and help maintain the stockroom as needed.
- Process, ticket, and restock merchandise as needed.
- Pack and log merchandise as required for customer deliveries.
- Ensure that the stockroom is clean, swept, with garbage removed and supplies organized.
- Ensure all appropriate stockroom procedures are followed to minimize loss to the Company.
- Perform other duties as assigned by management.
- Comply with all Company policies and procedures.