Sales Associate

Description:

The ABN Group is Australia’s leading construction, property and finance company, having built more than 75,000 new homes across WA and Victoria. ABN Group lead the market in every segment from first homes to luxury residences and exist to deliver the dream of homeownership. Some well-renowned ABN Group brands you may have heard of includes the likes of Homebuyers Centre, Celebration Homes, Dale Alcock Homes, Webb-Brown Neaves and Resolve Finance.

As an extension of the ABN Group team, the successful candidate will have strong alignment to the organizational values of: Fun, Authentic, Relentless, Passion, Leadership and Excellence.

The Role

Reporting to and working as part of the ABN Group’s Home Collective, you will be an in-house specialist, working to support ABN Group businesses and their customers with specific aspects of their selections for their new homes.

This role is critical in maintaining the link and relationship for clients and customers, provides significant contribution to business performance and will help support the ongoing success of the Home Collective team.

You will be responsible for the successful completion of client consultations for all ABN Group residential building companies, where you will provide one-on-one specialised advice and guidance to customers across all market segments – from first home buyers to luxury homes.

You will follow this up by managing all administrative aspects related to product and order processing, including record keeping and the completion of paperwork related to the selections.

You

To be considered for this role, you must possess the following skills, experience and attributes:
 

• Previous experience in a Colour Consultant or Interior Designer role with a passion for customer relationship management and consultation
• Proven success in sales and ability to easily build rapport and trust with clients
• A natural flair for design and colour
• Someone with vision who can bring a client's dream to life
• Efficient with follow-ups to ensure customer satisfaction is at its optimum
• Ability to self-motivate and work independently
• Effective time management and appointment scheduling
• Excellent written and verbal communication skills
• Technologically savvy
• Design qualifications are considered an advantage
• Current drivers licence and reliable vehicle (essential)