Relationship Manager

Description:

Requisition Title -

Relationship Manager

Job Number: - AUS141336

Description

• An intense passion and curiosity for people, their needs and wants, putting them at the centre of everything you do
• Support the entrepreneurs in our Business network
• Work with commercial customers to grow business opportunities

About The Role

Role Location: Ground floor/135 Horton Parade, Maroochydore QLD 4558

Role Type: Full time, permanent

As a Relationship Manager, you are responsible for delivering insightful customer conversations by being curious and passionate about businesses at all stages – start, run, grow and transition. You will acquire new customers as well as grow and retain your portfolio of customers by collaborating with product specialists to ensure customers’ are offered the most suitable products, services and digital offering whilst acting in their best interest. You will work closely with Credit Risk to deliver commercial outcomes within Commercial Banking’s risk appetite.

About You

To grow and be successful in this role, you will ideally bring the following:

• Excellent customer focus with genuine curiosity for understanding customer drivers and delivering solutions to meet their needs
• Strong knowledge of financial statements and credit assessment skills incorporation (background of sound business lending)
• Strong verbal and written communication skills and technologically savvy
• Demonstrated people management and coaching skills
• Demonstrated understanding of business needs and expectations and abilities to originate new business
• Ability to work autonomously, work with a team with proven analytical, negotiation and problem solving skills

About ANZ

ANZ is a great place to grow. We know our people look to their leaders to understand what is and isn’t valued.

Developing a growth mindset is at the heart of our culture. It means we actively encourage people to try new things so we can improve. With effort, we can all learn and grow.

We ask our leaders to practice daily leadership behaviours – things like connecting with empathy, empowering people, growing people selflessly, being curious and creating shared clarity. These are the leadership behaviours we need to transform ANZ. We support our leaders with tools, tips and online coaching.

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you. Some of the work we do can be done from home, and some from an ANZ workplace – it’s all about what works for your team, and above all else, our customers!

ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. If you are a candidate with a disability, let us know how we can provide you with additional support.

We know many of our roles can be done outside the ANZ workplace so people in these roles can choose to blend working from an ANZ location and working from home.

Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.