Rehabilitation And Relationship Manager

Description:

Rehabilitation and Relationship Manager

• Full time fixed term parental leave position until April 2024
• Geelong office location, with flexibility to work from home in a hybrid workstyle

Our Story

The TAC is a Victorian state government organisation whose role is to promote road safety, support those who have been injured on our roads and help them get their lives back on track.

About the Role

In this role, you will work collaboratively to co-ordinate key stakeholders and services in line with the Transport Accident Act, to support rehabilitation for client’s to get their lives back on track. You will manage a large portfolio of clients who have sustained significant injuries and may have significant biopsychosocial issues which impact upon their recovery. You will take a holistic view of your clients’ needs, focusing on all areas of their lives, not just their injuries; developing and implementing plans for a client centered approach to support recovery.

About the Team

These roles will be a part of our Relationship Manager Branch within the Complex Recovery & Serious Injury Division which is responsible for supporting seriously injured clients regain optimal independence and those with complex recovery needs to achieve outcomes following a road transport accident.

The Relationship Management branch includes 9 Relationship Management teams who support a cohort of clients including the following:

• Child & Youth / Families: Children, youth & families key focuses are family, education & community participation.
• Mental Injury Only (MIO): Clients who have sustained mental injuries from either witnessing transport accidents, or from losing a family member from a transport accident.
• Diverse Communities: Clients who have diverse supported recovery needs, including those related to language, culture and spirituality.
• Clients Aged 65+: Clients over 65 years of age. The key focus is managing the complexities that may be present in older clients that have had a transport accident.
• Job Focus Teams x 3 teams (Employed/Self Employed/ Job Unattached): Job focus teams aim to impact positive Return to Work outcomes with clients who are self-employed, job attached or unattached. This is achieved through early intervention and proactive engagement with a client, their employer where applicable and providers to ensure rehabilitation is tailored to support work readiness.
• Complex Rehabilitation: Clients who have sustained a severe injury/injuries that are usually permanent and likely to receive an impairment rating of 50% of more, often resulting in complex and lengthy rehabilitation needs.