Regional Manager

Description:

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
As a Sr. Service Provider Executive, you will help support our transformational vision: 'Partner Success' is synonymous with 'Customer Success' in accelerating Digital Transformation and predictable outcomes for our partners. You will be accountable to lead the development and execution of GTM Sales Plans aligned with our global partner strategy to build a group of Global next generation Service Providers to lead Co-sell/Co-delivery and "Sourced" NNACV. This is a hybrid sales role – with nuances of the partner sales function and direct sales responsibility.
You will produce new business in logo accounts, and ensuring our partners help provide successful projects within your territory or region. You will work with Field Sales, Solution Sales specialists, Pre-sales, and the Customer Outcome teams to grow the pipeline. You will be empowered to develop a joint go-to-market Territory plan featuring ServiceNow enabled service and workflow offerings. Success will be measured by achievement of sales quotas for allocated accounts or territory on a quarterly and annual basis.
What you get to do in this role:

• A quota carrying role to work with ServiceNow service providers to produce new business.
• Ensure our service providers help provide successful projects to customers.
• Support joint sales pursuit activities to guide field interlock resulting in "Sourced" NNACV.
• Accelerate account growth through joint go-to-market plans in consideration of ServiceNow's four C requirements: Capacity, Capability, Competency, and Customer Success.
• Ensure Alliance operational thoughtfulness, consistency and business review governance with ServiceNow and executive partners from regional service providers.
• Develop capacity plans to assure partners are well positioned to sell the value of the Now Platform and to provide successful customer implementations (through proper competencies, certifications, and committed co-delivery plans).
• Work with Marketing teams on both sides to build joint closed-loop demand generation plans (Partner Prospecting Days, CxO Roundtables and joint events).
• Ensure the service providers strategy is following Value Selling (i.e., Value Prompter) and Now Value principles

• To be successful in this role you have:

  • Broad-based business and technology expertise with 10+ years in direct sales or partner sales / management or consulting
  • Experience driving successful business development activities
  • Experience working with organizations in multiple cities and markets
  • Experience partnering with multiple Sales teams to grow the partner ecosystem in a "win as a team" environment
  • Experience serving as a trusted advisor

    ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

    All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.

    If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

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    Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

    A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

    A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

    A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.