Project Manager

Description:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Short Description:

Looking for Project Manager in Melbourne

Skills /Competencies:

Essential:

Tertiary Qualification in IT / Computer Science / related discipline.

Bachelor’s degree or foreign equivalent required from an accredited institution.

At least 10 years of experience in Information Technology and 5+ years of Service Operations experience.

Preferred: 

Have the primary responsibility to deliver the Services associated with each of the Service Lines within the scope of the Agreement

Meet all Service Levels and contractual commitments for the respective Service Lines

Provide support to Clients Stakeholders and Authorised Users in accordance with the Problem Management process & Incident Management process

Provide all Service Level reporting to the service control function

Manage other administrative functions including security (physical and logical), facilities and contracts

Implement and meet the requirements of Client Business Continuity Plans

Strong Stakeholder Management (Including identifying and build relationships with key stakeholders and establishing a stakeholder matrix across Infosys, 3rd Party Vendors and Clients. Also including establishment of regular meetings with stakeholders at various levels)

Tracking project milestones and driving Governance meetings to manage the outcomes (Ownership of establishing and managing to detailed schedule and reporting as required to various stakeholder levels)

Schedule Management and regular reporting (As above, including commercials, billing milestones, invoicing, etc)

Strong Change management skills (Including ensuring adherence to Client processes, lead times and approvals)

Analysing Identifying and managing Operational risk and issues (Including liaising with Client Technical Service Owner and identification and handover of delivered risks)

Managing Customer escalations

Strong Vendor Management skills

Manages the overall organisation of teams (Ownership of overall delivery representing Infosys and 3rd Party Vendors)