Description:
The Project Coordinator (Policy & Regulation) works across multiple teams within Service NSW for Business to coordinate internal policy and procedures, including grant administration.
The role supports customer facing staff to understand compliance with customer privacy, information sharing and complaint handling requirements.
- Coordinate and implement a range of projects applying sound project management principles and support the project lead/s in the delivery of organisational and/or business projects
- Provide a range of project management and support services, ensuring project and administration activities are undertaken to enable the project team to complete tasks and achieve agreed outcomes on time, on budget, to quality standards and within agreed scope, in line with established project management methodology
- Develop and maintain customer, stakeholders and vendor relationships through effective communication, negotiation, and issues management to ensure project deliverables are met
- Coordinate working groups, committees, and consultations to facilitate exchange of information and support project completion in line with project plans
- Prepare and maintain project related documentation and source and collate information for reporting, monitoring and evaluation purposes to contribute to achievement of the project outcomes and identification of emerging issues
- Undertake research and analysis, identifying trends and preparing project briefs, to support informed decision-making and plannin
- Demonstrated experience in project management and policy administration
- Strong written and verbal communication skills with the ability to build and maintain stakeholder relationships
- Be self-motivated, adaptable and committed to delivering a work class customer experience
- Ability to balance competing priorities to ensure project objectives are achieved