Program Manager

Description:

The Program Manager must have effective leadership skills, strong stakeholder management skills and good knowledge of the digital market.

The Specified Personnel will be responsible for providing the following deliverables including but not limited to:

 Planning and designing the program and proactively monitoring its progress, resolving issues and initiating appropriate corrective action

 Defining the program's governance arrangements.

 Ensuring effective quality assurance and the overall integrity of the program - focusing inwardly on the internal consistency of the program, and outwardly on its coherence with infrastructure planning, interfaces with other program’s and corporate, technical and specialist standards.

 Managing the program's budget on behalf of the SRO, monitoring expenditure and costs against delivered and realized benefits as the program progresses.

Ensuring there is allocation of common resources and skills within the program’s individual projects.

 Managing third party contributions to the program.

 Managing communications with all stakeholders.

 Managing both the dependencies and the interfaces between projects.

 Managing risks to the program’s successful outcome.

 Working closely with project sponsor cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives

 Managing program and project teams for optimal return on investment, and coordinating and delegating cross-project initiatives.

 Identifying key requirements for cross-functional teams and external vendors

Essential criteria

1. Five (5) or more years of experience in program management

2. Effective leadership, interpersonal and communication skills

3. Ability to command respect and to create a sense of community amongst the members of the project teams

4. Strong knowledge of techniques for planning, monitoring and controlling program’s

5. Strong knowledge of program and project management methods including MSP and PRINCE2(external link opens in a new window / tab)

6. Strong knowledge of budgeting and resource allocation procedures.

Desirable criteria

1. Bachelor’s degree (or equivalent) in business administration or related field

2. Strong working knowledge of Salesforce CRM software

3. Experience in proposal writing

4. Very good working knowledge of digital marketing