Description:
Australia Post is looking for Process Improvement Lead
Candidates will contribute to projects of a complex nature which will span across multiple Business Units working with these teams to deliver on our speed service strategic initiatives.
At Australia Post we want people who are:
- Superior interpersonal and able to communicate to a vast range of stakeholders
- Ability to work to tight deadlines
- Demonstrated understanding of Project Delivery
A Typical Day Would Involve
- Gathering and interpreting information from a range of sources, through modelling data and processes to identify and recommend solutions.
- Analysing processes to generate insights (issues/opportunities) and recommend business improvement opportunities across the Premium Services and International portfolio.
- Contribute to identification of project business benefits by measuring process improvements or other cost/benefit analysis.
- Develop various piloting efforts and implement throughout the projects (eg process pilots, technical testing).
- Identify and build strong relationships with stakeholders across different locations, levels (management & end users) and business functions to solicit requirements.
- Collaborating within a high performing team and with stakeholders to deliver project outcomes.
- Lead a culture within the Function that fosters the One Australia Post approach, focuses on safety & wellbeing and puts the customer at the forefront of all activities and decisions.
What You’ll Need To Succeed
- Has worked in a large, multi-division organisation with well-defined process, protocols and authority levels
- Experience in successfully analysing complex business issues and multiple processes
- Knowledge of analytical, conceptual and problem-solving methodologies, frameworks and tools
- Project Management framework and tools
- Conducting complex analysis and influencing decision making
- Experience using analytical methodologies, frameworks and tools
- Ensuring detailed staff and stakeholder communications are being undertaken and documented