Description:
ACU Brisbane is looking to appoint a Placement Officer on 0.4FTE part-time basis who will play a crucial role in providing high level customer service to internal and external stakeholders that enable seamless placement administration support to the Faculty of Health Sciences at ACU.
More Specifically The Role Entails
- Ensure professional practice placements are organised and allocated to Faculty of Health Sciences students in a timely and efficient manner, in accordance with University and relevant Government regulations.
- Assist Placement Services office staff to ensure that all students meet compliance requirements for professional practice completion. This includes all pre-placement documentation queries and submissions, such as Police Checks, Working with Children checks/ Blue Cards, Immunisations etc. Allocate, monitor student lists, liaise with placement facilities regarding rosters and liaise with students regarding placements.
- Utilise software packages, including InPlace, to publish information regarding professional practice placements in a timely manner.
- Allocate placement educators/ supervisors to professional practice placements in consultation with Faculty of Health Sciences Placement Coordinators and/or Academics.
- Create and manage contracts for placement educators/ supervisors, liaising with Human Resources to resolve any issues that may arise.
- Ensure Faculty of Health Sciences Placement Coordinators and/or Academics are fully informed of any major issues relating to professional practice placements.
- Ensure effective and accurate data is available for staff and agencies at all times, including maintaining placement agreements, ensuring agreements or schedules have not expired.
- Respond to enquiries to the Placement Services office in a timely manner, including monitoring ACU emails and enquiries from students, staff and professional practice agencies.
- Create a customer-friendly environment in the Placement Services office, ensuring a high standard of written and verbal communication is maintained with students, Faculty staff and other stakeholders, and participate in Faculty activities such as enrolment activities, orientation days and Government compliance days.
- Undertake projects relating to process improvement that produce efficiencies to meet competing demands and timelines including administrative process and procedures, communications to students, academic staff and external bodies.