Patient Experience Officer

Description:

The role of the Patient Experience Officer will be one that is customer focused and passionate about delivering a great customer experience every day. This position is responsible for enhancing effective patient and carer communication, particularly between the patient, carer and clinical staff. The focus of the role is improving the experience for patients located in the waiting room of the Emergency Department. The role will oversee the coordination of patient and carer communication in the Emergency Department waiting room. We would love for you to come join our team.

Life at South Western Sydney Local Health District is rewarding, progressive and diverse and is always focused on achieving our Vision of Leading Care, Healthier Communities.

What You'll Be Doing

Patient Experience Officer will provide a range of administrative and clerical support services to enable the effective delivery of services provided by Emergency Department.