Member Engagement Consultant

Description:

RACQ North Lakes is looking for a fun, energetic and customer service superstar to join our team. We will provide a comprehensive and tailored training programme to set you up for success. As a Member Engagement Consultant, you will create exceptional customer service experiences for our members as you deliver tailored solutions across a range of assistance, insurance and banking products and services.

• Rate of pay at commencement is $31.18 Super + Penalty Rates!
• Ongoing training and mentoring

Customer service and a desire to help is key. We are seeking applicants who love to help others, thrive in a fast-paced environment, build meaningful relationships with colleagues, and have an excellent work ethic.

• You will be eager to learn, happy to deal with members face-to-face and via phone, and have a can-do attitude
• Strong written, verbal, and communication skills

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

Our employee benefits are designed to enrich your work life, your home, and the community you live in, some of these include:

• Financial benefits and discounts on a range of banking, assistance and insurance products
• Give back to our communities via local community events
• A range of flexible working and leave options, including 12 weeks paid parental leave, 2 weeks paid non-primary caregiver leave and purchased leave up to 4 weeks per year
• We invest in your career with in-house development programs and online courses.