Manager

Description:

You'll have full ownership and responsibility for managing sales activities and ensuring the achievement of significant new and existing customer rev gen targets that support the company’s objectives in a dynamic market with the help and support of your team.

You will possess strong sales leadership experience, as well as deep knowledge of sales cycles likely from his/her experience as an individual contributor. This person will play a key role in leading a highly transparent and motivated sales team that focuses on Zendesk's core accounts. We seek an extraordinary and experienced sales leader who will develop and execute a multi-faceted sales strategy to gain market share and build the highest levels of customer and team happiness.

Responsibilities

• Provide strong leadership, vision and direction
• Build and lead a high performing sales team
• Track and analyze sales activities to understand and capitalize on buying trends and patterns
• Be accountable for the attainment of assigned new customer acquisition and financial performance targets
• Support direct reports by participating and leading in prospect meetings and engaging other corporate resources as required
• Ongoing mentoring and development of the sales team, includes recruiting, on-boarding and training new sales employees
• Conduct weekly forecast meetings. Mentoring direct reports on strategies to drive closure
• Report on all aspects of the business to senior sales management
• Working closely with other teams; field marketing, outbound sales development to drive market awareness and build pipeline for sales team to achieve revenue targets

Required Skills

• Preferred 7 - 10 years of software sales experience in an individual contributor and management role
• Must have a proven track record of success, driving revenue growth against quota and increased profitability in the software industry
• Minimum of 2-5 years sales management experience
• Currently and successfully managing a team of Sales Account Executives in a B2B software environment
• Excellent presentation and listening skills
• Ability to hire and train new Account Executives
• Ability to provide accurate forecasting and pipeline development and management
• Ambitious, self-directed with a passion to succeed 

About Zendesk - Champions Of Customer Service

Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world. Learn more at www.zendesk.com.

We believe in service. Learn more about how we provide support to our local communities with volunteering, grants and product donations.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law.