Manager

Description:

Huntress is seeking its first Manager to lead the Channel Account Management team in the APAC region. You will lead the APAC Account Management team and help drive revenue through engagement, expansion, and retention across our partner base.

This high-impact, high-visibility role is critical in expanding our relationships with our partners, enabling them to deliver better cybersecurity outcomes to their customers, and driving continued growth in APAC.

Your primary measures of success will be expansion and retention metrics, specifically net dollar retention, gross dollar retention, and partner loyalty, in addition to coaching and mentoring a growing team.

This role will work closely with Revenue leadership and our Marketing organisation to generate creative ways to help our partners meet their business objectives through expanded offerings, training, education, and empowerment.

Responsibilities:
 

• Manage a team of quota-carrying individual contributors
• Achieve team plan based on both expansion metrics and renewal rates
• Maintain and reinforce Huntress’ culture
• Work with partners to be a trusted advisor delivering solutions that increase customer satisfaction, grow partner adoption, and deliver exceptional quality service
• Build and maintain strong relationships with multiple contacts within assigned partner organizations
• Develop creative ways to engage with partners
   

What You Bring To The Team:
 

• 2+ years of experience managing customer/Account Management teams or managing 3rd party Channel Sales teams, ideally focused on mid-market and below
• Strong knowledge of the MSP space, preferably related to the cyber-security industry
• Experience with Salesforce, or other similar CRM platforms
• Passionate about working in the partner community, being an advocate for them, and providing meaningful cybersecurity solutions
• Strong bias to action and ability to get things done efficiently and effectively