Learning And Development Coordinator

Description:

At EML we share a common purpose of helping people get their lives back. We have a committed team of people striving for customer excellence in the way we support people to recover from illness or injury and return to productive work.

We truly support each other and offer competitive benefits, flexible hours and work from home arrangements. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

• A diverse and collaborative team culture like no other
• Flexibility to work from home to support work/life balance
• A corporate wellbeing program with discounted health insurance and gym membership
• Generous discounts from over 350 retailers through our RewardsHub program
• Comprehensive learning and development opportunities to help you reach your full potential
• Access to support and counselling services with work or personal matters, through our Employee Assistance Program
• Companywide events to stay connected and celebrate success
• Entitlement to annual company incentive scheme + salary reviews
• Up to 16 weeks paid parental leave, plus super

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

The purpose of this role is to provide support the L&D Team and the wider Victorian Business with administration support associated with the delivery effective learning solutions as per the Victorian L&D Strategy.

This will be a full time, permanent position and based in our Melbourne CBD office. With flexibility to work from home, once fully trained

• Ensure the Learning & Development teams are fully supported by scheduling required training and maintaining training records.
• Shared responsibility of monitoring and management of our mailbox, ensuring queries are responded to or escalated within a 24-hour period, where feasible.
• Provide administrative support for both internal and external Learning Management Systems including activities such as: setting up users, removing users, assigning training, signing off training attendance.
• Ensure that all LMS records are compliant and satisfactory to audit requirements and provide details to auditors when requested.
• Support the customer care team with administration support for tasks such as Injured Worker Videos and change of case manager.
• Strong communication skills and the ability to engage and influence stakeholders at various levels to deliver customer centric solutions.
• Excellent organisation and time management skills.
• You will come from a background within a high volume of administration, ability to work at a fast pace and stay motivated under pressure.
• Experience in the coordination of learning and development solutions is advantageous but not essential.