Junior Digital Account Manager

Description:

Shines Digital is looking for a Junior Digital Account Manager who is excited to immerse themselves into digital marketing and work with a collaborative and innovative team.

If you are an organised, proactive and curious person with an interest in developing meaningful agency-customer relationships, read on!

• Support the Account Director and help them keep clients informed of the status of projects and handling client requests promptly and thoroughly.
• Create WIP documents that will be presented to clients in meetings.
• Develop and manage a trusting relationship with clients, with the determination to provide the highest standard of service and a laser focus on results.
• Develop a deep understanding of customer requirements, industry trends and target audiences.
• Help devise digital marketing strategies that will help clients achieve their digital marketing goals.
• Set specific, realistic time frames for campaigns, setting an expectation and clearly communicating to clients. And then ensure that what we say we will deliver is delivered on time.
• Write briefs for designers, copywriters and specialists and clearly articulate the needs for effective advertising.