Junior Case Manager

Description:

As a Junior Case Manager, you will be responsible for assisting in the management of workers' compensation claims, ensuring that injured employees receive appropriate care and benefits. You will collaborate with senior case managers, medical professionals, insurance adjusters, and legal teams to monitor case progress and ensure compliance with workers' compensation regulations. The ideal candidate will have a strong understanding of workers' compensation laws, excellent organizational skills, and a commitment to supporting employees through their recovery process.to maintain the integrity and effectiveness of the self-insurance program.

Essential Job Functions
 

• Execute business process transactions, ensuring accuracy and adherence to established procedures
• Collaborate with senior analysts, managers, and other team members
• Assist in process improvement projects and data analysis
• Support the team in identifying process bottlenecks and maintaining quality standards
• Ensure compliance with established quality and procedural guidelines
• Contribute to updating and documenting process procedures
• Work with the team to achieve performance targets and quality standards
• Participate in training and development programs
   

Basic Qualifications
 

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 1+ years of relevant work experience
• Proven experience in business process transactions
• Proficiencies in business process management and optimization
• A continuous learner that stays abreast with industry knowledge and technology