Insurance Services Coordinator

Description:

• Career making opportunity
• Fun working environment
• Award winning business

Hello Claims provides a purpose built and market leading assess and repair solution. Our client’s portfolios cover multiple categories including passenger vehicles, trucks, machinery, caravans, motor cycles, marine and motor vehicle liability claims. We have offices in multiple areas around Australia providing a comprehensive nationwide footprint.

We have been recognised as leading innovation and technology within the insurance industry.

• 2021 Insurance Business 5 Star Insurance Innovators list
• 2021 Insurance Business NZ Service provider of the year
• 2022 Insurance Business 5 Star Insurance Technology list
• 2022 Insurance Business NZ 5 Star Insurance Technology list

Hello Claims is seeking a Junior Claims Administrator to join the team. This customer facing position is responsible for providing administration and office support to key stakeholders throughout the claim lifecycle.

• Data entry
• Upload claim documents
• Assist with inbound and outbound emails and phone calls
• Ad hoc duties as required
• Enjoy being part of a collaborative and supportive team
• Have had some administrative / customer service experience
• No insurance experience required
• Can build rapport with others easily
• Are proactive and customer centric
• Love analysing and solving problems
• Thrive in fast paced environments
• Comfortable navigating changing technology, processes and systems
• An opportunity to accelerate your career in an award winning and growing international company
• Great company culture and a supportive team
• Attractive remuneration package
• Ongoing support and development to succeed in your role and progress your career